LOTTE Hotels & Resorts 5.0.1

Introduction of Lotte Hotels & Resorts

Lotte Hotels & Resorts is the largest hotel group in South Korea, comprising of the first-class hotel brand 'Lotte Hotel' and the business hotel brand 'Lotte City Hotel'. Additionally, the 'Lotte Hotels & Resorts group' has expanded its presence globally, with notable properties such as the 'Lotte Hotel Moscow', a renowned 6-star hotel in Russia, the 'Lotte Legend Hotel Saigon' in Vietnam, the 'Lotte City Hotel Tashkent Palace' in Uzbekistan, and the 'Lotte Hotel Guam' in the United States. The brand is emerging as one of the world's leading hotel resort groups, offering customers a luxurious and impeccable experience that transcends borders.

The main features of the App

• Hotel Information: Provides details on the locations of domestic and international Lotte Hotel branches, along with weather information for each area.
• Facility Information: Offers comprehensive information and photos of restaurant facilities, guest services, banquet halls, wedding venues, and other amenities.
• Membership: Features basic information on membership options, registration procedures, and login functionalities.
• Reservation: Enables users to book restaurant tables, hotel rooms, and package services (details on special offers from each hotel are included).
• Tour Guide: Includes a GPS-based locator for shopping, dining, entertainment, and sightseeing recommendations (currently applicable only to hotels in South Korea).
• Multilingual Support: Available in Korean, English, Japanese, and Chinese.
• Other features: Incorporates a live currency calculator and blog reviews specific to each hotel (active for hotels in South Korea).

Overview of service permissions

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  • Alerts: Receive updates on new packages and promotions.
  • Gallery: Save an online Rewards card or attach files when using Customer Voice or Live Chat services.
  • Camera: Capture photos to submit inquiries via Customer Voice or Live Chat.
  • Bluetooth: Utilize for Mobile Key service.

• Location: Access location services to find nearby hotels based on current positioning.
• Contact: Manage contacts for sharing a Mobile Key.

* Installation of Android version 6.0 or higher is recommended.
* For Android versions 6.0 or lower, all access rights will be mandatory.
* You may use the service even if you choose not to grant certain permissions.
* To modify permission settings: Go to Settings > Applications > Lotte Hotel App > Permissions > Lotte Hotel App > Preferences > Edit permission settings.

Official website: http://www.lottehotel.com